Nexus 7 says it's charging but it isn't

22
2014-07
  • mariosangiorgio

    I have had a Nexus 7 since September and today something strange happened.

    I plugged it in, as usual, to recharge the battery. It charged up to 36% and now it still says it's charging but it never moves from that percentage.

    How can I fix my device?

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  • Ryan

    This might be hardware but I'm not sure so thought I'd ask.

    Went to plug in to charger at home last night - noticed it didn't charge. Wake up in the morning though and the battery hadn't dropped (or raised)

    At work I have a different charger and same thing seems to be happening.

    I powered off my phone though, removed battery, put back in, and plugged in. This is where it gets strange - instead of showing me a large battery charging which is what use to occur it turns on immediately.

    I checked Software Updates and everything is up-to-date. It is a Samsung Infuse.

    update

    WHILE PLUGGED IN:

    Entered * # * # 4 6 3 6 # * #* to display battery info:

    • Battery Status: Not charging
    • Power plug: Unplugged
    • Battery level: 63%
    • Battery scale: 100
    • Battery health: Good
    • Battery voltage: 3810 mV
    • Battery temperature: 28.0 deg C
    • Time since boot: 11:50

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