samsung galaxy s 3 - Songs from Google Play don't show up on phone

  • Eva

    I'm trying to make a custom calendar notification on my mom's Samsung Galaxy S3 (Android 4.1.1) because the built-in ones are too short for her to hear. This article says I can move a music file to the notification folder in MyFiles.

    So I bought a song from Google Play and looked for the file on her phone. Wasn't there. Checked every folder, but no luck.

    Did some more searching and found this article from Google Play troubleshooting how to get songs to show up on your phone. Absolutely none of the menu options even existed on my mom's phone, so it was completely unhelpful.

    Tried to search for how other people added songs as ringtones from Google Play on their phones. I found quite a few articles addressing it. They all said to add the ringtone from the Music Player app. Checked the Music Player app, and the song wasn't there.

    That might explain why the song doesn't exist on her phone, except I can play the song on her phone through the Play Music app. I clicked "Keep on Device," but the song still doesn't seem to exist.

    How do I get the song I bought from Google Play to show up as a file on my mom's phone?

    However, if anyone provides a quick way to skip all this mess and just make the notifications last longer, that would be appreciated too.

  • Answers
  • Flow

    I was having the same problem and just fixed it: Under the Google play (app the you purchased it from) search in the music section the song you bought. When your results come up click the one that says purchased and then click listen (I did mine under wi-fi might be able to do it through data). I should give a message saying error, just click try again and it should sync. At least that's what mine did. Good luck, hope it works for you if you didn't already fix it.

  • Al E.

    I found this link helpful for downloading Google Play music onto my Samsung Galaxy SIII.

    • Navigate to Google Play Store
    • Select Music
    • From the left soft key on your phone, select My music
    • From the upper left menu in Google Play (it should say Listen Now), select Playlist
    • Scroll to find the Free and Purchased playlist and select it
    • On the right side of Google Play, below the playlist image you should see a thumbtack in a circle. It will probably be grey.
    • Make sure you are connected to WiFi (to avoid using data) and select the thumbtack. It should turn orange and your download should start.

    I have not found a way to download individual songs yet...

  • free3dom

    In response to: "If anyone provides a quick way to skip all this mess and just make the notifications last longer, that would be appreciated too."

    Use the free Rings Extended app to easily choose any audio file (music or clips) for notifications/ringtones - without having to copy anything to specific folders. Just to clarify, this won't show up as an app when installed. However, whenever you try to change a ringtone/notification, "Rings Extended" will show as an option, which you can then choose to open the app for choosing a ringtone/notification.

    Additionally, you can use Ringdroid (also free) to cut the required part/length from a sound file (or music track) on the device.

    Unfortunately I don't live in an area that allows me to buy music on the Play store so I can't help with that problem.

  • Flow

    I think your are missing an important concept of Google Play Music: The songs are kept in the cloud and are streamed on-demand if you want to listen to them.

    If you want to keep them on the device for offline listening, you have to check 'keep on device'. Now it should be clear what that option does.

    The links you mentioned in your question are all about 'how to get uploaded music (with Google Musicmanager) to appear on your device'. They are not about how to let the actual song file appear on the device.

    This 2 questions should help you further:

  • Flow

    Go to the folder:


    and remember that the songs don't come up with the title as their file name, GM creates its own numeric filename (God knows why, it's annoying).

  • ashley

    You can only set songs that are actually on your sdcard... music from the cloud on google music are saved in a database, so you can't access them

  • Narayanan

    If you are having the same problem, I did where you can only play it when the option is set to all music option on the play music app, but cant find it when the option is set to "on device" then here is what you have to do:

    Make sure its set to all music, go to listen now. Find the songs that you want to download onto you device and there should be something on the song that allows you to do things with it, like add to queue. Look on that menu and there should be an option saying keep on device, push that and it will start downloading it to your phone and then when you switch it over to the on device music option it should be on that list.

    Hope this helped!

  • Jeremy Ulloa

    When you go to the play music app, on top where it says listen now, change it from "on device" to "all music". Hope this helps.

  • eldarerathis

    Go to Settings then Google and make sure sync is on in Google Music. That was my problem.

  • Related Question

    Get rid of duplicate songs on phone when using Google Music
  • Steve Robbins

    I've uploaded my mp3s to Google Music. I also physically have the files on my phone. But now when I use the Google Music app it shows the songs on my sd card and the songs I've uploaded to the cloud.

    Apart from deleting the files on my phone, is there a way to tell Google not to sync songs I already have?

  • Related Answers
  • Flow

    I think that there is no other way as to simply delete the files on your Android device. Make sure you have a copy of the files on your PC or an external HD. I am not sure if one can download the mp3s easily from the Google music cloud. You have the files in Google musics cloud, why do you need them on the device too? The music App will cache the files on the device for fast/offline access.